FAQ

  • How do I place an order?

    Use our [Order Inquiry Form] or email us at orders.dulcewhisk@gmail.com.

    We'll confirm availability and help finalize your order.

  • Can I customize my desserts?

    Absolutely! We offer color-matching, themed toppers, and personalized designs for cupcakes, cakes, and dessert tables.

  • Do you offer nut-free or allergy-friendly options?

    Most of our recipes are nut-free, but we are not an allergen-free kitchen. Please disclose any allergies when submitting your order.

  • How should I store desserts?

    Keep refrigerated until serving. Best enjoyed within 2–3 days.

  • What’s your cancellation policy?

    Deposits are non-refundable. You may reschedule with at least 5 days’ notice based on availability.

  • Do you offer tastings?

    We currently do not offer tastings for mini orders, but we’re happy to help you build a sample box of flavors if you’re planning a large event or party bundle. Just ask!

  • Can I make changes to my order after submitting it?

    Minor changes may be accepted up to 5 days before your event, depending on availability. Reach out as soon as possible — we’ll always try to accommodate!

  • How far in advance should I place my order?

    We recommend placing orders at least 1–2 weeks in advance for custom items, especially during holidays or busy weekends. Last-minute orders may be accepted based on availability.

  • Can you match my party colors or theme?

    Yes! We offer color-matching, themed toppers, and display styling for bundles. Share your inspo and we’ll bring your dessert vision to life.ription goes here